Return & refund Policy

At MENARON Fashion, we take pride in delivering high-quality men’s wear. If something isn’t right with your order, we’re here to help. Please read the policy below carefully before initiating a return or refund.

1. Return Eligibility

  • Return requests must be submitted within 5 days from the date of delivery

  • Requests made after 5 days will not be accepted

To be eligible for a return, the item must:

  • Be unused, unworn, and unwashed

  • Be in original condition, exactly as received

  • Have all original tags intact

  • Be returned in the original packaging

  • Include valid proof of purchase

How to Initiate a Return

  • Email us at 📧 menaronfashion@gmail.com

  • Returns sent without prior approval will not be accepted

  • Once approved, we will share the return instructions and shipping details

2. Damaged, Defective, or Incorrect Items

  • Please inspect your order immediately upon delivery

  • If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery

  • Share clear images of the issue for verification

Our team will review the request and resolve the issue at the earliest.

3. Non-Returnable Items

The following items are not eligible for return or refund:

  • Products showing signs of use, washing, stains, odor, or damage

  • Items returned without original tags or original packaging

If you are unsure about eligibility, please contact us before placing a return request.

4. Exchanges

We do not offer direct exchanges.

To exchange an item:

  1. Initiate a return for the original product within 5 days of delivery

  2. Once the return is approved, place a new order for the desired item

This process ensures faster handling and better product availability.

5. Refund Policy

Refund Process

  • Once the returned item is received and inspected, you will be notified about the refund approval status

Refund Timelines (After Approval)

  • Prepaid Orders: Refund processed within 2-3 working days

  • Cash on Delivery (COD) Orders: Refund processed within 3–5 working days

Refund Method

  • Prepaid Orders:
    Refunds will be credited to the original payment method used during checkout

  • COD Orders:
    COD refunds are processed manually. Customers must share their UPI ID or bank account details to receive the refund

6. How to Share COD Refund Details

  1. Scroll to the Contact Us section at the bottom of the website

  2. Click on the WhatsApp number provided

  3. You will be redirected to our official WhatsApp chat

  4. Safely share your UPI ID or bank account details for refund processing

📲 WhatsApp Support: +91 91825 09828

7. Important Notes

  • Refunds are initiated only after the returned product is received and verified

  • Actual credit time may vary depending on your bank or payment provider

  • If you do not receive your refund within the specified timeframe, contact us at
    📧 menaronfashion@gmail.com